Dr. Kavoussi and his team absolutely rocks! We always felt well taken care of medically speaking. Moreover, I feel that his staff is equipped very well to make this arduous experience as smooth as possible. The finance person Debra is a bit curt, but she does a great job. This next piece of comment is not and should not be taken as a criticism on Dr. Kavoussi and his team. The pharmacy of choice, Freedom Fertility Pharmacy, did rather poor job at contacting us in order to arrange the delivery of medication. Since the nature of the procedure is highly time-sensitive, this can create some unnecessary stress to a couple that is already overwhelmed by the enormity of the whole process. However, Dr. Kavoussi and his team went above and beyond what I would have expected. Seeing that my wife and I were stressed and concerned we would not have the medication on time, he provided us with 2 samples the medication we needed (granted we never had to use it and we returned to them) in order not to miss that IVF cycle. I would recommend this place and I would come back if my wife and I decide to have a 3rd child.